Expected Standards

As an organisation wholly involved with caring for vulnerable people, we aim to

  • Be professional in our dealing with all. Staff will be trained to operate in accordance with best practice.
  • Be responsive. We will assess and respond to the needs and aspirations of our clients as individually and constructively as possible.
  • Be fair. We will give equal consideration to clients from all walks of life, beliefs, lifestyles and abilities.
  • Be accountable. We will monitor our performance and communicate with our funders, members and supporters with the aim to improve the standards of our services.
  • Be honourable. We will manage our activities with integrity at all times.